What modes of payment do you accept for online orders?
MasterCard, Visa and PayNow is accepted.
Can I cancel my order?
Orders cannot be cancelled once payment has been confirmed and processing has begun.
How can I browse or find a product?
You may navigate through our website’s categories and sub-categories, utilise the left navigation filters, or use the search bar at the top by entering keywords related to the product.
What should I do in case of order dispute?
In case of order dispute, kindly inform us within 7 days of receiving your parcel. Alternatively, contact our customer service through the ‘Contact Us’ form on our website. Disputes beyond the 7-day window will be reviewed on a case-by-case basis.
Can I change my order after it has been placed?
As your order will be processed immediately, you will not be able to change your order.
You may browse and find a product by categories and sub-categories in our website. You may select the filters on the left navigation on each main/sub category page.
Have a product in mind? Simply type in the keyword in the search bar on top, which will direct you to a page containing the products related to your keyword.